Support

Delivery information

This page defines the delivery policy template for the storefront. Market-specific carrier rules can change later without changing the page structure.

Shipping methods

Available shipping methods depend on the active sales channel, delivery country, and carrier configuration in Shopware.

Pickup-point capable methods are resolved during checkout and can require a pickup-point selection before order placement.

Order processing

Orders are processed after payment authorization or confirmation for offline methods.
Fulfillment timing depends on stock availability and destination country.
Carrier-specific tracking and shipment creation are handled after order placement.